Resolving Agency Issues in Client-Contractor Relationships: The Use of an Award Winning Teaching Case Study

The case study on resolving agency issues in client-contractor relationships was the winner of the 2019 DSI PMI Instructional Case Writing Competition. The author will present some theoretical background on the use of case studies in teaching and then introduce the case study itself and outline its potential use in online settings. The case study focuses on the management of relationships which has been acknowledged as a crucial element of project success. However, agency related issues such as

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Is this the right course for you?

Resolving Agency Issues in Client-Contractor Relationships: The Use of an Award Winning Teaching Case Study is offered by ProjectManagement.com for project managers. Topics in this listing: Professional practice.

Check the credit type and approval notes below against your credential. The provider handles enrollment, completion and the certificate.

Course details

Provider: ProjectManagement.com
Format: On demand
Profession: Project Managers
Credit expiration: Not published in the captured source. Confirm with the provider.
Registration: Free provider account required
Last checked: Oct 9, 2026
Language: Not stated in the source metadata

Credits & eligibility

1 PMI PDU

Provider-stated credit; confirm acceptance for your license and jurisdiction.

Listed roles: Project Management Professional

State scope: No individual state acceptance claim is made in this listing.

PMI

What’s free

Course access: $0
Assessment: $0
Certificate: $0
Credit reporting: $0 — no separate reporting fee identified

The provider identifies this activity as free continuing education. Complete the stated assessment and claiming requirements.

How to earn your credit

Sign in with a free PMI/ProjectManagement.com account to watch the webinar and claim PDUs.
Indexed from the catalog’s Free filter. Premium/member-only webinars are excluded. Confirm your credential’s PDU breakdown on the activity page.
Recording dates can be old; the current public catalog lists these activities without an expiration date.

Questions about this course

Is “Resolving Agency Issues in Client-Contractor Relationships: The Use of an Award Winning Teaching Case Study” completely free?

The recorded cost is $0 for learning, assessment and the certificate, with no separate reporting fee identified. ProjectManagement.com requires a free account. The provider identifies this activity as free continuing education. Complete the stated assessment and claiming requirements.

Which credit can I earn?

The provider lists 1 PMI PDU. Recorded roles: Project Management Professional. Match the individual track below to your credential and board before enrolling.

When can I take this course?

This is an on-demand activity in the current collection; follow the source link to begin. No credit expiration date is published in the captured source; check the provider’s current deadline.

What do I need to do for the certificate?

Sign in with a free PMI/ProjectManagement.com account to watch the webinar and claim PDUs. Indexed from the catalog’s Free filter. Premium/member-only webinars are excluded. Confirm your credential’s PDU breakdown on the activity page. Recording dates can be old; the current public catalog lists these activities without an expiration date. Completion and certificate delivery are handled by ProjectManagement.com; saving this listing does not enroll you or claim credit.

Sources & verification

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Provider policy / catalog ↗www.projectmanagement.com · Retrieved Oct 9, 2026 · cost, identity, credit, identity, credit, identity, credit, identity, credit

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